Samsung HMX-Q100BN, HMX-Q100PN, HMX-Q100TN, HMX-Q100UN, HMX-Q10BN, HMX-Q10PN, HMX-Q10TN, HMX-Q10UN, HMX-Q130BN, HMX-Q130PN, HMX-Q130TN, HMX-Q130UN Owner Manual

Troubleshooting

Troubleshooting

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Troubleshooting
Before contacting a Samsung authorised service center, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
WARNING INDICATORS AND MESSAGES
Problems may occur because of the following reasons. Check the information and take corrective action.
Battery
Message
Icon
Informs that...
Action
Low Battery
-
The battery is almost discharged.
Replace with a charged battery or connect the 
AC power adaptor.
Check authenticity 
of the battery.
-
The battery cannot pass authenticity check.
Check whether the battery is authentic. If not, 
change to an authentic Samsung battery.
We recommend you use only genuine Samsung 
batteries in this camcorder.
Storage media
Message
Icon
Informs that...
Action
Insert Card
There is no memory card inserted in the memory 
card slot.
Insert a memory card.
Card Full
There is not enough space to record on the memory 
card.
Delete unnecessary files from the memory card.
Back-up files to a PC or another storage media, 
and then delete unneeded files.
Replace the memory card with another card that 
has enough free space.

Card Locked
The write protection tab on an SD or SDHC card 
has been set to lock.
Release the write protection tab.
Card Error
The memory card has a problem and the camcorder 
cannot recognize it.
Replace the memory card with another card.